We want you to be completely satisfied with your purchase of our products and supplements here at NRG Sports Nutrition. As such, we have a very customer friendly return policy that if you are not 100% satisfied with your purchase you qualify for a full refund or product replacement within 60 days of purchase. See below for additional details needed to return your product.
If you wish to return a product please contact NRG Sports Nutrition with the following information:
- Invoice number
- Product description, item # and quantity
- Dates of purchase (all returns must be must be within 60 days of purchase)
- Reason for return (damage, incorrect, customer error end user, etc.)
NRG Sports Nutrition is not responsible for damages due to elements out of its control, such as melted bars. We will not ship drinks in glass containers. Customers must contact NRG Sports Nutrition regarding damages within 24 hours of delivery.
Return and Out-Of-Stock Policy on invoice. NRG Sports Nutrition Store is unable to make any alterations to orders after they have been submitted.
Order cancellation requests must be emailed to NRG Sports Nutrition within 30 minutes of the submission of the original purchase order. NRG Sports Nutrition cannot guarantee any cancellations received after 30 minutes of the submission of the original purchase order.