FAQs

General Questions

How much does shipping cost?

We offer free U.S. shipping on all orders over $75. For orders under that amount, standard shipping is $4.50 anywhere in the U.S. International shipping is available and varies by destination country.

When will my order arrive?

We ship most orders within 2‑5 business days, and delivery typically takes 1‑5 business days after that. If you order on a Monday, there’s a good chance it will arrive by Friday. During peak times or holidays, delays may occur. We’ll do our best to keep you informed.

What if I need a refund?

If your product arrives damaged, we’ll gladly ship a replacement or issue a full refund. Orders (non-subscription) that haven’t shipped yet are eligible for full refunds. Refer to our full refund policy in the footer for more information.

Can I cancel my order?

You can cancel your order as long as it hasn’t shipped. If tracking information has already been issued, your order is on its way and can no longer be canceled.

Where are your products made?

All supplements are manufactured under strict quality control standards to ensure you receive clean, effective, and trustworthy products.

Will I get a tracking number?

Absolutely. As soon as your order is processed, you’ll receive a tracking link via email so you can follow your shipment every step of the way.

Do you ship internationally?

Yes, we ship internationally. Shipping costs vary based on your country, and customs fees may apply upon receipt. These are not covered by NRG Sports Nutrition.

Need more answers? Contact us or explore our Coaching program to discover how evidence-based training and nutrition can help you reach your potential.