Shipping policy
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<h1 style="margin: 0 0 10px; font-size: 42px; letter-spacing: -0.02em;">Shipping Policy</h1>
<p style="margin: 0 0 18px; opacity: 0.9;">Last updated: <strong>December 2025</strong></p>
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We keep shipping simple and transparent. Most orders are packaged and prepared within <strong>1–5 business days</strong> before they ship.
During peak periods or unusually large orders, processing may take longer.
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<h2 style="margin: 0 0 10px; font-size: 24px;">U.S. Shipping</h2>
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<strong>Standard (U.S.)</strong>: typically <strong>2–4 business days</strong> after shipment.<br>
<strong>Express (U.S.)</strong>: typically <strong>1–3 business days</strong> after shipment (when available).
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<strong>Free U.S. shipping</strong> may be available on qualifying orders (as shown at checkout / promotions).
Otherwise, shipping is calculated at checkout based on package weight and destination.
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<strong>Important:</strong> We currently do not ship to <strong>Alaska</strong> or <strong>Hawaii</strong>, and we cannot ship to U.S. military bases (APO/FPO/DPO).
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<h2 style="margin: 0 0 10px; font-size: 24px;">International Shipping</h2>
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International delivery is available to selected destinations. Typical transit time is <strong>3–5 business days</strong> after shipment,
but delivery may take longer due to customs processing.
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International shipping rates are calculated at checkout based on weight and destination.
<strong>Customs duties, taxes, and import fees are the customer’s responsibility</strong> and may be collected upon delivery.
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<h2 style="margin: 0 0 10px; font-size: 24px;">Order changes & address updates</h2>
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You may request changes to your order or shipping address <strong>only before it enters processing</strong>.
Once an order is in processing/preparation, we may be unable to edit or cancel it.
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<h3 style="margin: 0 0 8px; font-size: 18px;">Incorrect address / undeliverable packages</h3>
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If an order is returned due to an incorrect or incomplete address, refusal, or it goes unclaimed,
we can reship it after confirming the correct address, but <strong>additional shipping fees may apply</strong>.
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<h2 style="margin: 0 0 10px; font-size: 24px;">Tracking</h2>
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Once your order ships, you’ll receive a tracking link by email so you can follow delivery progress.
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<h2 style="margin: 0 0 10px; font-size: 24px;">Questions</h2>
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Contact us at <a href="mailto:nickgilpin87@gmail.com">nickgilpin87@gmail.com</a> or via
<a href="/pages/contact-us">/pages/contact-us</a>.
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